Compare Sesame Care and NewSelf Side by Side — Pricing, Guarantees, and What Each One Discloses
2 GLP-1 telehealth companies compared: real prices and real guarantee terms.
Quick recap: both companies prescribe the same real class of medication — compounded or branded GLP-1 (semaglutide/tirzepatide). The prescription is the same. What genuinely differs is what each company tells you before you commit — price, guarantee language, and whether the marketing matches the fine print. The chart below is built around that, not around ranking the drug.
The full comparison
| Sesame Care | NewSelf | |
|---|---|---|
| Starting price | Not disclosed on the landing page | $99.97–$134.99/mo (plan-dependent) |
| Process | Not detailed — no GLP-1-specific steps shown | Quiz → same-day doctor → shipped in 3 days |
| Medication path | Not specified on this page | Compounded semaglutide/tirzepatide only |
| Guarantee / refund | Not stated | No refunds — reship only, for delayed/damaged/lost packages |
| Credentialing shown | BBB accredited, LegitScript approved | LegitScript certified; “1000+ board-certified doctors” (claim) |
"Not disclosed" means the company's own landing page genuinely doesn't say — we don't fill in an assumption. The guarantee row is quoted directly from each company's own page.
The two solutions
Sesame Care
Price not disclosedReal prescription telehealth, part of a broader multi-condition platform (also UTIs, mental health, ED). Weight loss is one of many verticals, not a dedicated GLP-1 brand.
Pros
- BBB-accredited — a real, checkable credential the other two don't show
- LegitScript approved
- Real brand recognition as a general telehealth marketplace
Cons
- No pricing shown anywhere on the page
- No GLP-1-specific process detail
- No refund policy or clinical disclaimer visible
NewSelf
$99.97–$134.99/moCompounded semaglutide/tirzepatide via board-certified physicians, 503A pharmacies. The most price-transparent of the three, with a real, honestly-stated limit on its guarantee.
Pros
- Full price-tier breakdown shown directly on the page
- 4.5/5 Trustpilot rating with a visible embed
- Real, specific outcome stats (34 lbs avg. lost)
Cons
- No refunds — only a reship guarantee for shipping issues
- Compounded medication, not FDA-approved
- "Up to 22%" claims are best-case, not average figures
Questions you're probably asking
"Why do the prices differ if it's the same drug?"
Because the price isn't just paying for the medication — it's paying for the company's own process, pharmacy relationships, and support. The real differences here are about transparency and service, not about one company selling a "better" drug.
"Is NewSelf's 'no refund' policy a dealbreaker?"
Not necessarily — it's a reship guarantee, not a money-back one, and NewSelf states that plainly rather than hiding it. If a strict refund policy matters more to you than price transparency, that's worth weighing carefully before you sign up.
"Which one should I actually pick?"
If price transparency matters most to you, start with NewSelf — its full pricing tiers are shown directly on the page. If you'd rather stay on a platform you may already know, Sesame Care — just expect to learn pricing only after you start the process.
The Telehealth Disclosure Checklist
The same six questions our investigation ran against all three companies, turned into a worksheet you can use on any telehealth company you're considering — including ones not covered here.